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critical services to identify costs which may be incurred during any disruption in
DORSET TRADING STANDARDS line with the level of assumed risk.
Currently preparations are in full swing to ensure business continuity plans for
Dorset Council Trading Standards Service check and approve
every service area are robust and ready to be put in to action. For a new
businesses so you don’t have to.
organisation, this is a good exercise to carry out, with or without Brexit, so we are
For more information visit www.buywithconfidence.gov.uk or ready for any emergency situation, particularly heading into winter. We have
call 08454 040506. recently held a corporate a business Continuity Exercise to help test these plans.
To report or seek advice about problems you have
In addition to ensuring that we are prepared for a potential no deal Brexit we are
experienced when dealing with a trader call 08454 040506.
supporting a number of workstreams as part of the Government’s no-deal
readiness programme.
A cautionary Tale
Business
My father who is in his late 70s and lives alone received a knock at his door one
afternoon. Outside parked up was a white van and two males in their late 20’s We have part funded (with BCP Council) a dedicated Brexit preparedness
who offered to clean out his gutters for £40. As it would happen Dads gutters had business adviser within the Dorset Chamber of Commerce and Industry (DCCi) to
been overflowing and he saw this as an opportunity to get them cleaned. Having support Dorset’s businesses. The DDCi has published a range of advice and
agreed to it the men then went into the rear garden to start. With that there is a guidance to businesses through its networks which we will look to promote
second knock at the door and Dad finds two police officers in uniform outside through our own channels.
who told him they had seen the men pull over and knock on Dads door and what
did they want. Dad told them and the officers then asked if they could go and
talk to them which they duly did. The police officers then stepped away and Ports
spoke into their radios. They returned to the house and told Dad they had made Poole Port and Brittany Ferries have been awarded one of the no-deal ferry
some enquiries and were satisfied with the situation but that he ought to be more contracts to ensure deliveries of vital products continue - it is expected that some
cautious in the future regarding traders who knocked on his door offering to do freight space will be used for vital medical supplies, though this has not yet been
work. No paperwork was given to Dad. Had the amount charged been over £42 confirmed by DfT.
then the men would have been legally required to give paperwork including an
address and telephone number, a description of the goods and his cancellation Poole Port sailings will increase to two sailings one day, one sailing the next day.
rights. This is similar to the summer schedule and is in line with the Local Resilience
Forum’s planning assumptions around mitigating travel disruption.
If you pay or agree to pay over £42 for any services or goods that are sold to you
in your home, then you have 14 days to cancel the agreement. If you cancel, any
monies that you have paid should be returned to you. Adults and Children’s Services
The trader must give you a written notice of your cancellation rights when you Colleagues in adult services are in regular contact with our adult social care
agree the contract. If the trader doesn't provide you with
providers. Events are being held to support our providers with their business
this information, they commit a criminal offence.
continuity planning. This is a critical area of our business and is imperative that
providers are supported by us as much as possible. We are continuing to support
You can show you do not want to receive visits from cold
calling doorstep traders by displaying a ‘We do not deal headteachers on Brexit preparedness and do not anticipate any disruption to
with uninvited doorstep traders’ door sticker available from schools at this point.
libraries across Dorset or by calling the Citizens Advice
consumer helpline on 03454 040506. This is also the number Regulatory
to call if you would like consumer advice, or to report
something to Trading Standards. Colleagues from Trading Standards are working closely with Defra and through
the professional and sector bodies. Funding has been secured to recruit
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