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December 2022                       December 2022

        DORSET TRADING STANDARDS


        Dorset County Council Trading Standards Service check and
        approve businesses so you don’t have to.
        For more information visit www.buywithconfidence.gov.uk or
 Gentle Reminder   call 08454 040506.
        To report or seek advice about problems you have
        experienced when dealing with a trader call 08454 040506.
 to all our subscribers   Where to get trusted advice on consumer problems?



 Your annual subscription of £10 is now due   With  budgets  stretched  we want  to  make  sure  we  are  buying  wisely  and  know
 (see front page article regarding the price increase)    what to do to get our money back, or problems sorted, if a purchase goes wrong.
       This  is  especially  true  as  we  approach  Christmas,  a  time  when  we  all  probably
 If we have your email address, you will have   spend a bit more.
 received a reminder about this.    If you’ve read our trading standards’ editorials before, then you’ll know that we
       often mention the Citizens Advice consumer service, their website and helpline.
 Alternatively, you will get a payment notice   They  are  the  one  stop  shop  for  independent  and  trusted  consumer  advice,
       assistance and to report something to trading standards.
 with your magazine delivery in December.
 This will request a bank transfer or a

 payment to your delivery volunteer.

 Prompt payments kindly requested by
 Saturday 17th December.
 We extend many thanks to all those who have
 already made a bank transfer for their subscription.
 It is greatly appreciated and saves myself, the   Topics  covered  include  energy,  holidays,  buying  or  repairing  a  car,  scams,
 church treasurer and the delivery folk a significant   insurance,  water,  phone  internet  and  TV,  home  improvements,  issues  with  your
 amount of work and administration.   post as  well as when something goes wrong with a purchase, or if you change
       your mind.
 Alison  -  Editor
       Many  people  access  this  trusted  advice  through  the  consumer  section  of  the
       Citizens  Advice  website  at  https://www.citizensadvice.org.uk/consumer    There
       you’ll find pre-shopping advice and what to do when things go wrong, including
       template letters to help you to sort out simple consumer problems for yourself.
       When  you  need  more  tailored  advice,  usually  because  you  have  a  more
       complex  problem  and  the  general  guidance  on  the  website  is  not  specific


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