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August 2019 August 2019

DORSET TRADING STANDARDS COMMUNITY BUS AND LUNCH CLUB SCHEDULE FOR 2019

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Dorset Council Trading Standards Service check and approve 6 August Communibus – Romsey via the New Forest 10.00am
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businesses so you don’t have to. 15 August Salt & Pepper Club 12.00pm
For more information visit www.buywithconfidence.gov.uk or 20 August Communibus – Ottery Nursery, Exeter 10.00am
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call 08454 040506. th
10 September Communibus – Salisbury 10.00am
To report or seek advice about problems you have th
19 September Salt & Pepper Club 12.00pm
experienced when dealing with a trader call 08454 040506.
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24 September Communibus – Haskins Garden Centre 10.00am
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8 October Communibus – Yeovil 10.00am
Scam victims to be refunded by their bank 17 October Salt & Pepper Club 12.00pm
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People who make a payment to an account that they believe belongs to a 22 October Communibus – Wimborne Minster 10.00am
legitimate person or business, that turns out to be a fraudulent account run by a 5 November Communibus – Christchurch 10.00am
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scammer, will now in most cases be given a refund by their bank.
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19 November Communibus – Bridport 10.00am
The added protection for consumers is due to a new code of practice agreed by st
most major banks. The code states that victims should be reimbursed unless they 21 November Salt & Pepper Club 12.00pm
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ignored their bank's warnings about the scam or were ‘grossly negligent’ in 3 December Communibus – Winchester Christmas Market 10.00am
transferring the money. 17 December Communibus – Salisbury Christmas Market 10.00am
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It applies to scams reported from Tuesday 28 May and only to transfers of money 19 December Salt & Pepper Club 12.00pm
between UK accounts, overseas accounts aren't covered. Until now, while banks
have generally given refunds when payments are fraudulently made without
customers' authorisation, they haven't been obliged to give a refund when
someone has been tricked into making a payment themselves. DORSET COUNCIL- WEST PURBECK REPORT
This type of scam is called an Authorised Push Payment (APP) scam as the
customer unwittingly authorises the payment to be made, usually either online, in Winfrith Technology Park
person or over the phone. It is reported that £228.4 million was lost in 2018 due to
APP scams. – Very Good News!
The voluntary code commits banks that are signed up to it to a series of measures Although the news remains
to tackle APP fraud, such as educating customers about scams and how they confidential for the moment we
work. The code also encourages banks to identify customers who are at higher risk can say that we believe two
of becoming a victim, warn customers when they've spotted a scam and try to industrial units are likely to
commence occupation very soon
delay payments while investigating.
and they are two companies who
Scams can have a devastating impact on people, causing distress and hardship, we believe will attract further
some people will have lost whole life savings. This new code is therefore seen a potential purchasers and tenants.
real positive step forward until the industry can agree more permanent plans on

how victims of such scams will be refunded.
Purbeck Local Plan
If you think you have been a victim of this type of scam, then report it to your
bank. For advice about scams and to report something to Trading Standards call The plan is what sets out the vision for planning, housing and infrastructure for the
the Citizens Advice consumer helpline on 03454 04 05 06. next 16 years. This has now been submitted and will be the subject of an

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