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February 2022                                                                       February 2022

        DORSET TRADING STANDARDS


        Dorset County Council Trading Standards Service check and
        approve businesses so you don’t have to.
        For more information visit www.buywithconfidence.gov.uk or
        call 08454 040506.
        To report or seek advice about problems you have
        experienced when dealing with a trader call 08454 040506.


       Finding a local Trading Standards approved trader

       Are  you  worried  about  rip-offs  and  rogue  traders?  If  so  then  Dorset  Council
       Trading Standards can help identify reliable workers for the job you need doing.

       Businesses  across  Dorset  have  signed  up  to  the  national  ‘Buy  with  Confidence’
       scheme, giving local people a wide choice of established traders committed to
       fair trading and good customer service. This helps protect you as a consumer of
       goods and services and it helps support reputable local.

                                                       ‘Buy   with   Confidence’
                                                       covers  all  kinds  of  work

                                                       from   plumbing     and
                                                       decorating,    to   car
                                                       servicing  and  gardening,
                                                       from local business all over
                                                       the County and beyond.
                                                       Our  members  have  been
                                                       visited   in   person   and
                                                       audited    by   Trading
                                                       Standards officers to make
                                                       sure  they  comply  with
       consumer  protection  laws  and  more  recently  with  modern  day  slavery
       requirements  for  the  added  confidence  that  vulnerable  workers  are  not  being
       hired to undertake work for you.
       We take customer references and make sure complaint procedures are in place
       if needed. In addition, criminal records checks are undertaken for staff who work
       in or around your home.
       It  doesn’t  stop  there!  Once  a  business  joins  ‘Buy  with  Confidence’  they  are
       monitored  by  Trading  Standards  through  customer  feedback,  complaint
       monitoring and every three years are re-visited for another audit.
       We would always encourage you to choose a Dorset based trader. However, as
       the  ‘Buy  with  Confidence’  scheme  is  also  run  by  all  our  neighbouring  local

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