Page 42 - br-june-2020

June 2020 June 2020

nominated “Charity Of The Year”, where they generate a large sum for a local
worthy cause each year. Crossways Travel has worked with one simple home
truth about sales; it’s cheaper to retain customers than find new ones, and the
ethos runs through the fabric of the tours it runs. The care package on all their
tours includes the tour manager being available 24 hours a day to give the
passengers complete peace of mind.
The breadth of tours offered by Crossways Travel is probably similar to many
coach tour operators but as with much of life, the devil is in the detail. Firstly,
Crossways Travel books some pretty classy hotels and every single tour is put
together from scratch with
pride and passion. Most of
the tours have come initially
a s s u g g e s t i o n s f r o m
customers and therefore you
can quite often find things in
their brochure that you
cannot find anywhere else,
for example their unique 9
day holiday tour taking in
When you respond to advertisers, do please tell them you saw both Orkney and Shetland Amazing bumper Estonian tour
Isles this September. They say
their advert in this magazine - it helps them monitor the you can never have too many ideas and always welcome new suggestions from
existing and new customers. They operate a large selection of Day Excursions
effectiveness of their advert and helps us generate more and also Holidays within the UK and Europe, recently completing a very bespoke
advertising revenue!! tour all the way to Estonia & The Baltics.
To encourage repeat bookings, and reward regulars, the customers get a loyalty
card which they get stamped, once for a day trip, twice for a tour, and when
they've clocked up ten stamps, they get £30 off a tour.
THE STORY OF CHILDHOOD IN BERE REGIS
Crossways Travel has been a huge success for Matt and Kadi, principally because
IN THE YEARS AROUND THE TIME OF THE they pour their hearts and hard work into it, attention to detail is everything. The
FIRST WORLD WAR - PART 2 huge admiration they get in testimonials suggests they are getting everything
right. In particular, the Baltic trip to celebrate the first ten years garnered some
impressive praise.
In the May issue we included the first extract from Bill Lucas’s charming little book With the current crisis we are all facing Matt & Kadi are busy contacting their
‘Dorset Born’. customers to rearrange tours and working hard to produce a very special
brochure for 2021 – available from August. Because they run the business from
Bill was headmaster at a school in Barnstaple during his working career and was home, although the coaches are not out at the moment they are still very much
born and brought up in his early years around the time of the first world war in my available to speak to customers at any time.
house at the top of Barrow hill. Now in the second extract we can read about
what life was like in his childhood home which he describes in a very entertaining If you are looking for a well planned Day Excursion or Coach Holiday, fully
way, escorted by a friendly, professional crew, on board a luxury coach then why not
give them a call for their latest brochure on 01305 851697 or check out their
Tony Bates website www.crosswaystravel.co.uk

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